We’re Hiring: Technology & Operations Lead

Application Timeline: Rolling basis — no fixed close date

Location:

Portland, OR (Hybrid — in-office days TBD pending office space decision)

Employment Type:

Full-time, salaried, exempt

Salary Range:

$110k -$130k, commensurate with experience

Job Summary:

Lucky Day, a remote-first post-production company specializing in commercials and branded content, is seeking a Technology and Operations Lead. This role is crucial in managing the operational backbone and technical infrastructure for both Lucky Day and Mirror Mirror. The ideal candidate will be adept at building process discipline across a creative organization while ensuring the post-production pipeline remains technically sound. This hybrid role is designed for someone with a strong range across both operations and IT.

Key Responsibilities:

• Process Management: Design, document, and maintain operational processes across the studio; identify inefficiencies and drive standardization.
• IT Strategy: Set the direction for the company's technical infrastructure, tools, and systems in alignment with business priorities.
• Identify and Evaluate New Technologies: Research, pilot, and recommend new tools and platforms to improve workflows.
• Translate and Integrate Directive to Tactical Implementation: Convert leadership direction into operational and technical execution plans.
• Leadership, Management, and Accountability (LMA): Provide oversight and hold self and others accountable to operational standards.
• Develop and Maintain Technical Infrastructure: Ensure the reliability, security, and performance of the company's network and technical systems.
• Oversee IT Security and Protocol: Establish, document, and enforce security protocols; manage user access and permissions.
• Troubleshoot Technical Issues: Serve as the primary point of resolution for hardware, software, and network issues.

Required Qualifications:

• Proven experience in operations management and/or IT management within a production or creative services environment.
• Working fluency in Adobe Premiere Pro, Adobe After Effects, DaVinci Resolve, and Airtable.
• Strong network administration and IT troubleshooting fundamentals.
• Experience implementing IT security protocols, including access control and safeguarding of assets.
• Ability to translate leadership direction into operational systems and processes.
• Experience managing direct reports or readiness to grow into a people-management capacity.
• Based in Portland, OR, and available for hybrid in-office work.

Preferred Qualifications:

• Experience supporting or administering post-production pipelines.
• Experience working across two related but distinct brands or business units.
• Familiarity with remote/hybrid team operations.

Success Metrics:

In the first 6–12 months, success in this role includes establishing a clear archiving process, monitoring project lifecycles, becoming the Airtable subject-matter expert, and implementing a standardized onboarding/offboarding checklist.

Our Culture:

At Lucky Day, we believe in the transformative power of a finely crafted story. As a remote-first post-production studio serving the commercial advertising industry, we bring together talented professionals who are passionate about storytelling, committed to excellence, and driven to create exceptional work for our clients.

We value open communication, thoughtful collaboration, and a culture built on trust, respect, and accountability. We're looking for experts in their craft who are creative, considerate, and proactive—people who thrive in a remote environment and believe that the best results come from talented teams working together toward a shared vision.

Inclusivity:

Lucky Day is an Equal Opportunity Employer. Lucky Day does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

Physical Demands:

This position is primarily performed in an office (or remote office) environment and is classified as sedentary work. The following physical activities are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation:

• Sitting/Standing/Walking:
• Manual Dexterity:
• Visual Requirements:
• Hearing and Speech:
• Cognitive/Environmental:
• Lifting/Carrying:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

To Apply:

Send cover letter and resume to jobs@luckyday.tv